ZoneAlarm - Very good, free firewall. As of the date of writing this ZoneAlarm has not been cracked by hackers.
Sygate Personal
Firewall - Good free firewall but I have not worked with it in several
years.
Download
It Here
If you want to fix your computer yourself, start by reading help files and make a habit of looking for answers with search engines such as Google and Ask.
For explanations on what a computer is and how to do some basics on a Microsoft operating system, I recommend Cyber Seniors Computer Basics
To customize Interent Explorer you might want to read Microsoft Windows IE How To
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